Returns Policy

Returns of Goods
We trust you'll be happy and satisfied with your purchase from The Beaderie, but accept that there may be instances where a return is required.

Goods may be returned within 7 days of scheduled delivery receipt for either exchange or refund if they are found to be damaged, faulty or significantly different from their product description.
 
Please note: Goods must be returned in their original state and not, for example, opened from their packaging or removed from a temporary string.

Please also note, we are unable to accept returns on earring findings due to hygiene restrictions.

Please contact us asap if you have a query about your order and wish to make a return, so we can find either a replacement or refund solution

Goods should be returned to our shop address at:

The Beaderie
20 Magdalene Street
Cambridge
CB3 0AF